Services
Daily housekeeping
24-hour front desk
Express check-in/out
Laundry (Paid)
Room service
Concierge
Meeting/Banquet facilities (Paid)
Dry cleaning
Safety features
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Safety & security
CCTV in common areas
Smoke alarms
Security alarm
CCTV outside property
Physical distancing
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Contactless check-in/out
General
Air conditioning
Non-smoking rooms
Heating
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Food & Drink
Restaurant
Kids' meals
Spa
Outdoor swimming pool
